Waikato DHB & IACT advocate for inclusive & accessible healthcare

In early May our Project Co-Lead Anjum tested positive for COVID, and tweeted about the exceptional care she received through the Waikato Care in the Community Hub. The Waikato DHB saw the tweets and interviewed Anjum about her experience, and why the ‘gold-standard’ of care she received should be accessible for everyone.

The following is the Waikato DHB article which was picked up by the New Zealand Herald.

Hamilton-based Muslim community leader Anjum Rahman says she is delighted by the health and welfare support she received after logging a positive Covid-19 test on My Covid Record.

In a series of tweets, she described the supportive calls from public health, the Waikato Care in the Community hub, her GP, and medication delivered to her doorstep by her pharmacy as “gold standard healthcare”.

Rahman says after she submitted the Covid-19 positive form on the website, the Waikato DHB called asking how she was, checked on the events leading up to her positive test, and was thorough in answering all her questions before referring her to the Waikato Care in the Community hub.

The Care in the Community hub then checked Rahman was well supported, could get groceries, helped her access RATs, and followed up with a text giving her relevant websites and an 0800 number. Later that afternoon her GP called and talked through her asthma management plan promising to call again in two days.

Rahman says when her GP called at the scheduled time, she was concerned about her breathing and was immediately prescribed further medication which was sent to the nearest pharmacy.

“Within an hour, the medication was at my doorstep, delivered by the pharmacy, and this was then followed up with a call from my GP the next day. To me, this feels like gold standard healthcare.

“I was given the information and medicines I needed, and knew there were people who cared, and were ready to help as soon as I needed it.”